Help is part of the experience.

SUPPORT OPTIONS

What do you need help with?

Choose the topic that best describes your question.

🤖

Getting started

How to log in, name your bot and activate the learning experience.

Help Centre →

⌘

Installing MT5

Prepare your computer/VPS and understand account compatibility.

Setup guide →

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Orders & delivery

Understand early delivery, secure downloads, terms and refunds.

Refund overview →

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Affiliate earnings

Referral links, holds and withdrawal basics.

Affiliate programme →

✓

Member Rewards

Eligibility, maturity and the US$10 withdrawal threshold.

Rewards terms →

✉

Contact the team

Email support@tradingbotkit.com. Live chat is intended to be available at launch; until it is enabled, contact us by email, not active in this prototype.

Contact →

Need a real person?

Send us your question and relevant order reference once the service is live.

Contact Support

Get help with your next step.

Tell us where you are stuck with access, settings or installation. For compatibility, include device, broker name and account type — not passwords.

Missing login email?

Login details are expected within one hour after purchase. Check junk/spam first, then contact us by live chat when available or email.

Email support →

Questions about your bot?

Read the FAQ or describe the setting you need help with.

View FAQs →

Need installation guidance?

We plan to provide the verified guide with your delivered bot.

Check my setup →

This is a design preview, not a live support service. Staffing hours and response commitments are pending approval.