HELP CENTRE

A little help goes a long way.

Quick answers organized around the stage you are at.

Beginner-friendlyEUR/USD at launchClear ownership
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Choose your stage

From learning to delivery and support.

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Before purchase

Compare products, read the FAQ and understand the refund terms.

Browse FAQ โ†’

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First login

Meet your bot, choose a name and activate your learning view.

Preview onboarding โ†’

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Learning demo

Understand simulated trades, strategy choice, position size and waiting status.

Member Learning Center โ†’

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Receiving your bot

Your approved package includes EX5, settings, licence details and installation instructions.

MT5 setup โ†’

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Rewards and referrals

See the difference between Member Rewards and affiliate commissions.

Affiliate โ†’

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Contact Support

Use email support@tradingbotkit.com.

Contact โ†’

Need more details?

Our FAQ answers many common beginner questions.

Read FAQ
Where should I start if I am new?

Start with the member Learning Center and the installation instructions included with your Starter Kit.

How can I ask for help?

Visit Contact Us for our available contact options and support information.

Where can I read about refunds and product rules?

You can find details in the Refund Policy, Terms and full FAQ.

Explore our full FAQ โ†’