Frequently asked questions

TradingBotKit helps beginners explore automated trading and configure a bot for MetaTrader 5 (MT5). The Starter Kit includes a bot, 21-day dashboard learning experience, guidance and support.

You do not need to write code to explore the sample experience or use the compiled Starter Kit. You will still need to learn the setup, settings and trading risks. Start with virtual funds and make sure you understand the controls before considering real-money trading.

The Starter Kit is for beginners who want a hands-on introduction to automated trading, a compiled bot as a starting point, and learning resources and support. It suits people willing to understand the setup and test how it behaves. It is unsuitable if you need guaranteed income or cannot afford live-trading losses.

Profit is not guaranteed. Automated trading can produce losing trades and losing periods, and you can lose the money you put into a live trading account. Sample results, backtests and demo results do not establish what you will earn.

If you have a member invitation, use its private link to activate your account and explore My Bot. The Starter Kit purchase includes a bot you can customise and download to run in MT5 on your computer or VPS.

Virtual trades do not put real trading capital at risk. If you buy the Starter Kit, however, the purchase fee is a real expense and the refund policy applies. Trading later through a live broker account puts real money at risk.

My Bot follows verified activity from the selected strategy running on a central MT5 demo account. Your account records its own participation using your selected position size. The balance and trading results shown in My Bot use virtual money.

My Bot uses a virtual balance for watching and learning how the strategy trades. Withdrawals apply to eligible referral commissions and rewards shown in Payouts & Rewards, under the terms of each programme.

A free bot is not automatically profitable, and paying for software does not guarantee better trading results. The value of TradingBotKit is a configured starting point, a guided virtual-funds learning experience and supported settings you can review and adjust as you learn. Strategies need reassessment as market conditions change, and any change should be tested before use with real funds.

No setting can guarantee ongoing profits. Markets evolve, so it is useful to understand your strategy, review trade results and test supported adjustments rather than leaving a bot unattended. TradingBotKit supports that learning process; future outcomes remain uncertain.

The Starter Kit costs US$189 as a one-time purchase. Eligible customers using an affiliate discount pay US$179. The kit price is separate from any broker deposits, optional dashboard subscriptions or hosting costs.

Live trading can involve broker spreads, commissions and overnight charges. Running the bot may also involve computer, internet or hosting costs, depending on your setup. Review any optional dashboard, development or support offer separately so you know its price and billing terms.

The US$189 payment buys the Starter Kit. The virtual money shown in the sample experience is not a funded live trading account. Any real trading deposit is separate from the kit purchase.

The purchase-price refund, less the actual non-refundable payment-processing fee, is available through the end of the third trading day from purchase. Weekend purchases start counting on Monday. The 50% refund, less the same actual fee, is available through Day 7 from the first successful sign-in with Starter Kit access. The higher eligible amount applies when the windows overlap. Deadlines use Singapore time. The voluntary offer ends once the requested installation package is delivered or made downloadable. Mandatory rights and remedies still apply.

We aim to email dashboard login details within one hour of purchase. If the email is missing, check spam or junk, then contact our team by live chat (when available) or email.

The 21-day experience starts at your first successful dashboard login after purchasing, not on the payment date.

No. After purchasing, choose your supported settings and request your installation package whenever ready. Once finalized, it will be provided through email and your dashboard. The installation package is made available after your chosen configuration is finalized.

You can choose stop loss, position size and trading strategy. New trading rules or features require a separate customization request.

The installation package includes instructions and a link to free MT5. Use a compatible device and broker account; test with virtual funds first.

Yes. The Starter Kit licence is permanent and is restricted to one computer and one trading account. You are allowed two transfers when changing your computer or trading account. This use licence does not give you ownership of the source code or a right to create extra licences.

No. Your compiled Starter Kit licence is for your own permitted use and allows one transfer of the existing licence. It does not allow you to create or sell additional copies. Commercial bot licensing is a separate offering with its own agreement.

You may resell or gift your existing licence subject to its transfer and authentication checks. The licence permits up to two computer or trading-account reassignments in total. It does not permit copying the bot, creating extra licences or reselling its source code. Contact support to arrange a transfer and check the remaining reassignments on your licence.

The Starter Kit offer is for a compiled MetaTrader 5 bot for EUR/USD, the euro and US dollar currency pair. Do not assume that an MT5 product also works in MT4 or on other markets. Check your broker and account compatibility before buying.

No. Stopping automated trading and closing an existing position are separate actions. Always check for open positions and pending orders, and follow the instructions for the system actually running your bot. Do not assume that pressing Stop on one screen closes everything.

A bot may be waiting for its trading conditions, or there may be a setup, connection, permission or account issue. Check its status and logs before changing settings. If you are unsure, contact support rather than increasing the trade size or repeatedly restarting it.

Automation still needs oversight. You should check that the bot is running as intended, review open positions and know how to respond to a fault. A computer, connection or hosting problem can interrupt software that depends on it.

Test the actual bot and settings in a compatible demo setup first. Make sure you understand trade size, costs, exits, open positions, connection failures and how to stop trading. Use only money you can afford to lose; a successful demo test is not a promise of live results.

US$50 should be treated as an example, not a verified minimum or a recommendation. Whether a balance can support a trade depends on the broker, account currency, minimum trade size, leverage, margin and chosen settings. A small account can lose a large percentage of its balance quickly; confirm the requirements before depositing.

No. US$1 is a target, not a guaranteed maximum loss. Actual losses can be higher because of execution prices, market gaps, trading costs and the settings used. Do not use that target as a promise that your account is protected.

Lot size controls the size of a trade. A larger trade generally creates larger gains and losses for the same price movement, and can require more margin. Do not increase the size simply to recover a loss or assume that a larger setting keeps the same dollar risk.

No. Leverage lets you control a larger position with a smaller amount of margin, but it does not reduce the loss caused by a given price move on that position. It can make it easier to take more exposure than your balance can comfortably support.

A backtest simulates a strategy on historical data. A broker demo runs the strategy with virtual funds, while a live account trades with real money. My Bot follows verified central broker demo activity and keeps a record for each member. Results can differ between backtests, demo trading and live trading.

The spread is the difference between buy and sell prices. A broker may also charge commissions and overnight fees, which reduce the result you keep. Small-profit or frequent-trading strategies can be particularly sensitive to these costs.

No. Many small wins can be outweighed by a few larger losses. Also look at results after costs, drawdown (the decline from an earlier peak), trade count, test period, settings and whether the evidence comes from a backtest, demo or live account.

Open profit or loss changes while a trade is still running. A closed trade has an executed exit, although you should also check the costs shown in the account report. An open gain can shrink or turn into a loss before the trade closes.

Results can differ because of the trading period, bot version, settings, broker prices, costs and execution. Even a matching strategy name does not mean the two setups are identical. Compare those details before drawing conclusions from a screenshot or another person's result.

Open Help & Support in your member panel for help with access, settings and installation. You can also use the website chat button or email support@tradingbotkit.com. Learning Centre access follows the dates shown in your account.

Yes. We offer help with customization and can discuss a bespoke bot based on your specified rules. Tell us what you want it to do so we can review the request. Confirm the scope, price, deliverables and support before starting.

Describe the market, entry and exit rules, trade size, trading times and risk limits you want. Include examples of when a trade should and should not happen, plus what to do if an order fails or a connection drops. Clear rules make it easier to assess the work; coding a strategy does not establish that it will be profitable.

No. Trading results come from trades and can include losses. Affiliate commissions depend on qualifying customer purchases, while any member rewards and commercial licensing income have their own conditions. A sample combined income figure is not an earnings promise.

No. Live trading can lose money. Demo results and sample figures do not guarantee future returns.

Commercial licensing rights depend on the written custom-development agreement. Confirm permitted modifications, resale, sublicensing and responsibilities before proceeding.

Create a referral code in the Affiliate Centre and give it to someone you refer. They can quote the code when arranging an eligible purchase with TradingBotKit. Commission is recorded after payment is verified.

The current terms determine qualifying sales, rates, confirmation periods and payouts. Internal commission tiers are not shown on this public page.

No. Commissions come from qualifying referrals; trading can result in profits or losses. Sample virtual balances are not real money.

No. Earnings depend on qualifying sales and payout conditions. Illustrative figures are not promises.